We offer FREE SHIPPING on all orders over $45 to the USA (excluding Hawaii and Alaska). All orders placed by 4 p.m. eastern time will ship out the same day from the central warehouse located in Nashville, Tennessee. You will receive a tracking number once your order has shipped. All orders are shipped by Fedex Ground. Overnight shipping is available by telephone. Please contact customer service at 1-800-259-1619.
Orders that are canceled before shipping are subject to a 15% re-processing fee to cover the time and expense of canceling the order and issuing a refund.
Due to the Federal classification of epoxy resin as a polymer, we are unable accept returns. Any items shipped to our address will not be received as this location does NOT receive mail or packages.
Please be advised all expedited package shipping costs via ANY carrier is a 100% Non-Refundable fee. UltraClear Epoxy will not be held responsible for missed, slow, or late package shipments due to circumstances beyond our control including unexpected carrier delivery delays, weather and/or mechanical-related delivery slow-downs, 'signature-required' package drop-off enforcement, delivery hang-tag notification, address correction or other any other reason(s). Although FedEx, UPS and USPS are usually very reliable package delivery services, all UltraClear Epoxy shipping fees are completely NON-REFUNDABLE UNDER ANY CIRCUMSTANCES. "Overnight" and "Saturday" FedEx Express service included!
Shipping to Canada is by Fedex Ground International. Packages usually arrive in 3-7 business days. Our website will calculate the shipping cost to Canada. To view shipping cost online, add the products to your shopping cart and then click View Cart and enter your shipping postal code. All prices are in USA curency (US Dollar). Canada customers will be responsible for duties and taxes on receiving your order. We do not add that into the shipping cost.
You will need to go and get a skybox at http://www.skybox.net. Once you have a skybox setup in the US, we can then ship to that address they give you and they will ship it to you from there.