All orders will ship FedEx Ground due to supply constraints.
Due to the snowstorm that hit Texas in February, a major raw chemical production plant was shut down for 6 weeks. This plant is responsible for manufacturing all the raw chemicals used to produce epoxy, paint, and polyurethane for the entire United States. Due to this, we will temporarily have a reduced inventory for fulfilling orders and will not be offering our standard 2 day shipping. Orders placed will be shipped by FedEx Ground. However, even though we are still operating at a reduced capacity, once the manufacturing plant has recovered, we will be back to operating at full capacity to fulfill all orders as normal.
Free Shipping Always.
We offer FREE SHIPPING on all orders over $45 to the USA (excluding Hawaii and Alaska). Orders placed by 4:00 pm EST, Monday–Friday, will ship the same day; excluding holidays. Orders placed after 4:00 pm EST, Monday–Friday, will ship the following business day. Orders placed on Saturday or Sunday will ship on the next business day. Orders ship from fulfillment centers located in Nashville, Tennessee and in Salt Lake City, Utah. You will receive a tracking number once your order has shipped. Free shipping orders are shipped by Fedex Ground.
Shipping Protection reimburses the full value of lost or damaged goods quickly and without the need to file a claim with FedEx. You have the option to toggle Shipping Protection On or Off. It is ON by default. If you choose to turn it off, we are not liable for any and all lost or damaged packages.
Our shipping protection helps us protect you from uncontrollable factors during the shipping process. Please note; orders that have opted out of shipping protection do not qualify for compensation for any lost or damaged packages.
Orders that are canceled immediately after being placed or before fulfillment starts are subject to 3.1% transaction fee.
Orders that are canceled after fulfillment begins are subject to a 15% re-processing fee to cover the time and expense of restocking, canceling the order and issuing a refund.
The Federal classification of epoxy resin is as a liquid polymer. We are unable accept returns. All sales are final and there is no exception to this policy. Any items shipped to our address will not be received as this location does NOT receive mail or packages.
Shipping to Canada
Shipping to Canada is by Fedex Ground International. Packages usually arrive in 3-7 business days. Our website will calculate the shipping cost to Canada. To view shipping cost online, add the products to your shopping cart and then click View Cart and enter your shipping postal code. All prices are in USA currency (US Dollar). Canada customers will be responsible for duties and taxes on receiving your order. We do not add that into the shipping cost.
Shipping to All Other Countries
We currently only ship to the United States and Canada.